Privacy Policy

1 About This Policy

tttjl is committed to protecting the privacy and personal data of all players and visitors. This Privacy Policy describes how tttjl collects, uses, stores, and discloses personal information in connection with the operation of the tttjl online gaming platform, accessible at tttjl.app.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. By using the tttjl platform, you consent to the collection and use of your personal information as described in this Policy.

This Policy should be read together with the tttjl Terms & Conditions, which govern your use of the platform as a whole. If you do not agree with this Privacy Policy, you must not use the tttjl platform.

2 Data We Collect

tttjl collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of data we collect include:

Registration & Identity Data:

• Full legal name, date of birth, and gender.
• Email address, mobile number, and residential address.
• Government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, driver's license) submitted during identity verification.
• Selfie or photograph submitted for identity verification purposes.

Financial Data:

• Payment method details (e.g., GCash account number, PayMaya account, BPI or BDO bank account details) used for deposits and withdrawals.
• Transaction history, including deposit amounts, withdrawal requests, and gaming activity.
• Source of funds documentation where required for anti-money laundering compliance.

Technical & Usage Data:

• IP address, device type, operating system, and browser type.
• Pages visited, session duration, and navigation patterns on tttjl.app.
• Game session data, including games played, wagers placed, and outcomes.
• Login timestamps and account activity logs.

Communications Data:

• Records of your communications with tttjl support, including live chat transcripts, emails, and support tickets.
• Responses to surveys, promotions, or feedback requests.

3 How We Use Your Data

tttjl uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your tttjl player account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to tttjl games, process deposits and withdrawals, and deliver the features and functionality of the platform.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws and regulations, including age verification requirements, anti-money laundering obligations, and reporting requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Responsible Gaming: To monitor gaming activity and identify patterns that may indicate problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the tttjl platform, games, and user experience.

tttjl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise required by law.

4 Legal Basis for Processing

tttjl processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and tttjl — specifically, to operate your player account and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, age verification requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for tttjl's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, tttjl relies on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Sharing Your Data

tttjl does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly as necessary:

• Payment Processors: Philippine payment service providers (such as GCash, PayMaya, BPI, BDO, and Metrobank) to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC (Know Your Customer) service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Technology Service Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on tttjl's behalf under strict data processing agreements.
• Game Content Providers: Third-party game studios whose games are available on the tttjl platform may receive anonymised session data for technical and compliance purposes.
• Regulatory & Law Enforcement Authorities: Philippine government agencies, regulators, and law enforcement bodies where disclosure is required by law, court order, or regulatory directive.
• Professional Advisers: Legal, accounting, and auditing firms engaged by tttjl, subject to professional confidentiality obligations.

All third parties with whom tttjl shares personal data are required to handle that data in accordance with applicable data protection laws and tttjl's data processing standards.

6 Data Retention

tttjl retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account and identity data is retained for the duration of your tttjl account and for a minimum of five (5) years after account closure, in compliance with Philippine anti-money laundering record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data (logs, session data) is retained for up to twelve (12) months, unless required for longer periods for security or legal purposes.

When personal data is no longer required, tttjl will securely delete or anonymise it in accordance with our data disposal procedures.

7 Data Security

tttjl implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and tttjl servers.
• Encryption of sensitive data at rest, including payment details and identity documents.
• Access controls ensuring that only authorised tttjl personnel can access personal data, on a need-to-know basis.
• Regular security assessments and penetration testing of the tttjl platform.
• Two-factor authentication options for player accounts.
• Incident response procedures to detect, report, and address personal data breaches promptly.

8 Cookies & Tracking

tttjl uses cookies and similar tracking technologies on tttjl.app to enhance your experience, remember your preferences, and analyse platform usage. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to collect anonymised data about how visitors use tttjl.app, helping us improve the platform's performance and content.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content to you, where you have consented to receive marketing communications.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the tttjl platform. Continued use of tttjl.app without changing your cookie settings constitutes acceptance of our use of cookies as described in this Policy.

9 Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tttjl:

• Right to Be Informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of Access: You may request a copy of the personal data tttjl holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to tttjl's legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe tttjl has not handled your personal data in accordance with applicable law.

To exercise any of these rights, please contact the tttjl support team. We will respond to all verified requests within 30 days. We may need to verify your identity before processing your request.

10 Children's Privacy

The tttjl platform is strictly intended for adults aged 21 years and above. tttjl does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process.

If tttjl becomes aware that personal data has been collected from a person under the age of 21 without appropriate verification, that account will be immediately suspended, the data will be deleted, and any funds held in the account will be returned to the depositing payment method after investigation.

If you are a parent or guardian and believe that your child has registered on tttjl, please contact our support team immediately so we can take appropriate action.

11 Changes to This Policy

tttjl may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification before the changes take effect.

The effective date at the top of this page indicates when the current version was last updated. The most current version of this Privacy Policy will always be available at tttjl.app/privacy-policy. Your continued use of the tttjl platform after any update constitutes your acceptance of the revised Policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by tttjl, please contact our Data Protection team. We are available 24 hours a day, 7 days a week.

You may reach us at: [email protected]

For responsible gaming support, self-exclusion requests, or concerns about problem gambling, please visit our Responsible Gaming page.